Why You'll Love It

Frequently Asked Questions

  • All prices are in USD.

  • We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 7-14 days.
    Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at elan.puninteded@gmail.com.

  • Please send us an email to elan.puninteded@gmail.comΒ and we will be happy to assist you in any way we can.
    We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

  • You are able to cancel your order with no penalty! You must cancel your order before it goes into production. If the item is already in progress (Production or shipping) please use our easy email return system.

  • If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at elan.puninteded@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

  • Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-14 business days.